Top takeaways from MACH Global Research 2023

Improving customer experience, insights from Rod Kilgour
With 36 years experience working in IT, Rod Kilgour understands inside out what retailers need their IT systems to do.

Industry experts’ insight from Retail Technology Show 2023
RTS 2023 was a blast! We caught up with some of our brilliant friends like Mark Thomson from Zebra Technologies, Dean Frew from SML Group, and Joe Till from OneStock. Here’s their insights and what we learnt from RTS 2023.

3 takeaways you can't afford to miss from Let's Rock Retail
Retail was well and truly rocked with a special event that took place at the Hard Rock Hotel in the heart of Amsterdam, hosted by Sitoo together with OIL, Brink Commerce and Voyado. Here’s our top takeaways and three things we learnt from the event!

Boost shopper satisfaction with best-of-breed software
With a best-of-breed approach, the power is in your hands. This means it’s far easier for you to control your costs and boost your revenue same time.

The best-of-breed mindset
Jens Levin, co-founder and CEO of Sitoo, sat down with Bård Kvamme Director of at premium Norwegian outdoor brand, Norrøna, to share their view on how state-of-the-art tech, a best-of-breed mindset, and unlimited flexibility are combining to change the face of retail.

LAKRIDS BY BÜLOW uses MACH technology to create best-in-class CX
Check out this great interview with LAKRIDS BY BÜLOW’s Michael Ewald Hansen. We dig into the customer experience, unified sales channels and MACH technology.

4 retail learnings from 2022
Booming physical retail, a renewed focus on the role of store associates and the flexibility of next-gen tech …here’s everything 2022 taught us about the current state of retail and what we expect to see in the year ahead.

6 takeaways from Retail Breakfast Club in NYC
As part NRF 2023, we held a special edition of our Retail Breakfast Club with Jack Stratten from Insider Trends where we took a deep dive into the future roles of physical stores and how to turn that future into a reality. Here’s our top takeaways so you can catch on everything you missed!

Retail laid bare with Nudie Jeans' Matthew Stone
Check out this awesome interview with Nudie Jeans’ Matthew Stone. We dig into sustainability, the importance of physical stores, and what the future of retail holds. You’re not going to want to miss this one!

What we learnt from Retail Breakfast Club Stockholm 2022
“It’s not clicks and bricks…it’s both forever.” From the enduring importance of physical stores to innovative ways of building customer loyalty, here’s everything we learnt from Retail Breakfast Club Stockholm 2022.

Top tips for retailers from some of the industry's sharpest minds
We’ve collated some of the best tips from some awesome retailers we’ve spoken to you right here.

Retail trendspotting with Nikos Delinikos from Eton Shirts
Global Operations Manager at Eton Shirts, Nikos Delinikos, shared with us his unique insight into all things retail including how the industry is evolving, where retail is going, and his three tips every retailer needs to hear right now. Check it out!

5 trends we expect to light up retail in 2022
It’s time to gaze into the future, here are the five hottest trends we think are going to light up retail in 2022.

3 stand-outs from the lessons we learned about retail in 2021
Like a phoenix from the flames, 2021 has seen retail rise up from the ashes. Amidst a huge sea change in the industry, here’s what stood out for us

Holiday shopping trends from Klarna's State of Smooth report
The holiday season is here and retailers around the world are gearing up for their busiest time of the year. Our friends at Klarna have done their best to answer this question with their new report - The State of Smooth: 2021 Holidays Unwrapped.

How to ramp up your CX in 2022
In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.

Three top takeaways from the 2021 Retail Breakfast Club Stockholm
Retail Breakfast Club came back with a bang after a year in hiatus due to the events of 2020. Here’s our top takeaways from the 2021 Retail Breakfast Club Stockholm.

Key takeaways from the Future Stores 2021 Benchmarking Report
The importance of technology in retail has been further emphasised in the findings from a new report which surveyed 100 Directors of Retail from organisations across Europe.

Top 5 takeaways from the Retail Expert roundtable
Could 2021 be the year of retail transformation? This was the question posed to a group of retail experts in a webinar roundtable discussion we held in partnership with Quinyx, Concrete, and RetailNext.

The Five Key Capabilities Retailers Must Possess post COVID
Retailers around the globe are welcoming customers back as all stores are allowed to reopen after being shuttered for months.

How to adapt to new shopping behaviours in a post-COVID-19 world
It’s no secret shopping habits change all the time. Consumer behaviour evolves and adapts. New technology, new ways of shopping, and new wants and needs all combine to shape shopping habits.

The Renaissance of Retail, Shaping the Future
The Renaissance was a fervent period of cultural, artistic, political and economic “rebirth” and inspired a new confidence in the possibilities of human thought and creations after a period of challenging times.

3 things retailers can do to survive Covid-19
We’re in the midst of the biggest global peace-time crisis and every sector has been hit hard by the spread of Covid-19.

The top takeaways from the world’s No.1 Retail Trade Fair.
EuroShop is the Retail event of the year in Europe. This year, 2300 exhibitors from 57 nations came to the Messe in Düsseldorf. Did you miss out on EuroShop? No worries. We’ve got you covered with the top three takeaways.

Four steps every retailer can take towards retail nirvana
Retailers no longer need to be convinced omnichannel is the path to increased profitability. Let’s face it, omnichannel in it’s different forms has been around for years. So why are countless retailers still getting it wrong?

Sitoo at NRF 2020
It's one of our favourite events and a highlight in the retail calendar - this year was no different as NRF 2020 showcased the brightest ideas on the planet that are helping to transform retail and meet the evolving needs of the consumer and how they shop.

The biggest challenges facing retailers in 2020 and beyond
As we step into 2020, retailers the world over face a unique set of challenges. But what do these challenges look like and how are they shaping the future of retail?

The top takeaways from New York's Retail Breakfast Club
The first Retail Breakfast Club of 2020 has taken place in New York as part of NRF - Retail’s Big Show. Don’t worry if you missed out, here’s our top takeaways for you.

What does the future of retail look like?
Picture this scene...you’re heading to a new store for the first time. You’re excited, it’s a brand you love but you’ve only ever bought or maybe only engaged with them online

The Future of Shopping? It’s Already Here.
Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.

Retail’s future takes centre stage at the Swedish Ambassador’s Residence
Some of retails leading figures from across Europe came together in the heart of London on Thursday, November 7 to discuss the hot-topic of retail’s future.

What we learnt at Retail Breakfast Club Stockholm 2019
From the fake news of the retail apocalypse through to making every moment in the customer journey matter, here's what we learnt from our Retail Breakfast Club in Stockholm, October 2019.

Three key takeaways from Future Stores
This year’s Future Stores event took place at the end of May at Twickenham Stadium in London. The Sitoo team were there alongside 200+ in-store innovators, openly sharing their practical insights on the dos and don’ts to help retailers achieve the best ROI from their store transformation projects.

International flavour for Retail Breakfast Club
Sitoo’s widely respected Retail Breakfast Club has developed a truly international flavour with events in 2019 taking place in New York, and now Oslo. The latest instalment of the event took place at the Felix Conference Centre in Oslo at the end of March.

Sitoo in New York during NRF
The Sitoo team went to New York at the start of January for the NRF Retail’s Big Show. The event gave us chance to, not just to see the latest trends in the industry, but to show people from around the world new ways of bringing the future of retail to life.

Så förändras handeln genom startup-förvärv
Startups inom tech flyttar närmare detaljhandeln. Walmart och Nordstrom har under året båda förvärvat teknikfokuserade startups för att flytta fram positionerna - och de är inte ensamma.