Unify customer experiences with Sitoo POS and Unified Commerce Platform
Our MACH-certified solution enables you to create stores where associates have what they need, inventory is honest, operations run without friction, and your customers feel it. By connecting all your stores and online sales channels in real time you provide greater shopping experiences while also improving retail operation efficiency.
Buy at least one more product
74% of retailers reported that shoppers bought at least one more product while in the store to pick up an online purchase.
Spend the refund in the store
Retailers report that 80% of customers who return a product they bought online, in a store, spend the refund in the store.
Our stamps of approval
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Access a world of customization
Speed of implementation beyond your imagination
Composable MACH architecture and an intuitive POS enable a fast, cost-efficient rollout. Slash times from months, or even years, down to a matter of weeks.
Easy integration
With an API-first solution, pre-built integrations and clear documentation, you get a platform built for fast, flexible and seamless integration with your other retail systems.
Flexible hardware
Match your needs with standard iOS and Android hardware. Combine with cash drawers, scanners and receipt printers from market leading providers.
Minimal training
The native POS app has an intuitive UI that is built to empower store associates to provide great CX. Associates refer to Sitoo as the easiest POS they’ve ever used.
Simplified IT setup
Our cloud-native SaaS solution with included updates, gives you a simplified IT setup, out-of-the-box omnichannel flows and limited need for reconfiguring your other systems.
Sitoo POS Implementation Playbook
Download the playbook
Integrating and rolling out Sitoo POS in 200 stores in just 4 months
Meet our friends
Retailers using Sitoo
Enter new markets with ease
Remove almost all new market barriers with one unified solution. Whether you’re already operating in several markets or looking to scale, we’ve got you covered.
Compliant markets
Constantly expanding across the globe.
Live countries
In Asia, Oceania, Europe and North America.
Languages
And adapted to local ways of working.
We play well with others
Retail success is not a secret
In our interview series, The Yellow Thread, we share insights from some of the best and brightest minds working in retail today.
See all interviews
Frequently asked questions
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Sitoo connects store and ecommerce into one consistent experience - so customers can browse online, buy in-store, and return wherever it suits them. With the same real-time info across every touchpoint, your team can help fast without switching systems or second-guessing stock.
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Sitoo helps increase revenue by giving store teams real-time inventory across every channel - so they can sell beyond what’s in-store with ship-from-store, click & collect, or endless aisle. More ways to sell, fewer missed opportunities.
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Yes. Sitoo is built around real-time unified commerce capabilities including: Unified inventory, Cross-channel fulfillment, Ship-from-store, BORIS (Buy Online, Return In Store), Endless aisle, Real-time customer and order visibility. Additional capabilities can then be extended through integrations and partner solutions depending on the retailer’s specific needs.
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Most retailers switch to Sitoo in phases - starting with a pilot store, validating workflows, then rolling out to more locations. It reduces risk, gives teams time to adapt, and lets you run Sitoo alongside existing systems during the transition.Related content
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Sitoo supports GDPR and regional compliance with secure data handling and role-based access control. Security is enforced through platform controls and configurable governance, so it can align with your internal policies.Related content
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The total cost of ownership for Sitoo POS typically includes subscription, implementation, integrations, and any chosen hardware. Many retailers shift spend from maintenance and workarounds to a more predictable subscription model, making costs easier to track and plan over time.
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Sitoo supports in-store sales, real-time inventory across locations, and core omnichannel flows like click & collect and in-store returns. It also provides APIs to integrate with ERP, ecommerce, and other systems as part of a broader retail architecture.Related content
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Sitoo is the store and transaction layer in a modern retail stack. It runs POS, store operations, and real-time store data, while ERP, ecommerce, and CRM handle their own domains. By connecting these systems, Sitoo makes store data available across the setup, so stores operate as part of the full commerce flow, not in isolation.