Unified Commerce, 2022-07-07
The biggest benefits of great omnichannel retail
Speak to any retailer, anywhere in the world and before long they’ll be talking about omnichannel retail, seamless CX across all touchpoints, and creating...
5 shopper personas and what they expect from you
Retail is really simple; your customers should get what they want, when they want it, every single time. Here’s the most common types of shoppers and tips on how you can meet their needs.
How to improve CX and increase sales with multi-channel selling and connected retail
You need to ask yourself: “Do you give your customers what they want?” If the answer is not a definitive ‘Yes’ then something needs to change and one of the easiest ways of doing this is to have connected multi-channel selling.
How to Maximize Sales & Improve CX with Integrated In-Store Data
Understanding the relationship between footfall & sales with a data-driven approach.
How to ramp up your CX in 2022
In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.
Why an integrated approach to software will take your CX to the next level
There’s one thing that should underpin everything you do as a retailer. Just ask yourself this: “What do your customers really want and what can you do to make sure they get it?”. That's your answer.
Turning self-checkout in retail into a reality
Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.
How retailers can succeed in 2021
In this eBook we'll highlight what you, as retailer, need to adress during 2021 to achieve best-in-class CX, make Unified Commerce a reality, make flexible fulfillment work for you and the importance of turning your associates into brand champions.
Measuring influencer ROI in a post-COVID world
In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.
3 topics about CX from PwC's Future of Shopping program
Three topics about Customer Experience from PwC's Future of Shopping program.
How good is your in-store experience?
It seems barely a week goes by without news from across Europe of high street stores closing and retailers suffering - but is this the true reality for the industry?
The different types of customer and what they want from your store
What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.
How CX took centre stage at NRF
Transformation has been a buzzword in retail for a number of years now. The Sitoo team were in New York in January, not just to see the latest trends in the industry and by showing people from around the world new ways of bringing the future of retail to life.
5 överraskande myter om hur vi egentligen vill shoppa
En ny konsumentstudie visar att det som många experter hittills tagit för givet under pågående paradigmskifte i detaljhandeln bara är myter.