Retail Trends, 2023-01-19
6 takeaways from Retail Breakfast Club in NYC
The NRF whirlwind always takes the retail world by storm and this year is just the same. Retail’s Big Show in New York City...
The lovers of luxury liquorice use MACH technology to create the best-in-class CX
Check out this great interview with LAKRIDS BY BÜLOW’s Michael Ewald Hansen. We dig into the customer experience, unified sales channels and MACH technology.
4 retail learnings from 2022
Booming physical retail, a renewed focus on the role of store associates and the flexibility of next-gen tech …here’s everything 2022 taught us about the current state of retail and what we expect to see in the year ahead.
Meet your specific needs with a new level of hardware flexibility
Dig deeper into hardware flexibility; what it looks like in action, how it can easily be changed in response to seasonal variations, how all devices interact in real time and much more.
Retail laid bare with Nudie Jeans' Matthew Stone
Check out this awesome interview with Nudie Jeans’ Matthew Stone. We dig into sustainability, the importance of physical stores, and what the future of retail holds. You’re not going to want to miss this one!
How to get your stores ready for the peak season
Here are our tips to take your efficiency and customer service up to the next level to ensure you’re sleigh-ing it this holiday season.
Top tips for retailers from some of the industry's sharpest minds
We’ve collated some of the best tips from some awesome retailers we’ve spoken to you right here.
The biggest benefits of great omnichannel retail
Great omnichannel will boost your sales but did you know it will help you do all this too?
How do your stores stack up to the Sistine Chapel?
What can Good Will Hunting and the Sistine Chapel teach us about physical retail? Quite a lot as it turns out.
Retail trendspotting with Nikos Delinikos from Eton Shirts
Global Operations Manager at Eton Shirts, Nikos Delinikos, shared with us his unique insight into all things retail including how the industry is evolving, where retail is going, and his three tips every retailer needs to hear right now. Check it out!
3 reasons why flexible fulfilment is a no brainer for retailers in 2022
Retailers who have been able to adapt, evolve and bend have weathered the Covid storm far better than those who remained rigid and set in their ways. In this article, we’ll show you why levelling up your fulfilment capabilities should be a top priority.
5 shopper personas and what they expect from you
Retail is really simple; your customers should get what they want, when they want it, every single time. Here’s the most common types of shoppers and tips on how you can meet their needs.
How to improve CX and increase sales with multi-channel selling and connected retail
You need to ask yourself: “Do you give your customers what they want?” If the answer is not a definitive ‘Yes’ then something needs to change and one of the easiest ways of doing this is to have connected multi-channel selling.
How to Maximize Sales & Improve CX with Integrated In-Store Data
Understanding the relationship between footfall & sales with a data-driven approach.
How to ramp up your CX in 2022
In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.
Why an integrated approach to software will take your CX to the next level
There’s one thing that should underpin everything you do as a retailer. Just ask yourself this: “What do your customers really want and what can you do to make sure they get it?”. That's your answer.
Turning self-checkout in retail into a reality
Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.
How retailers can succeed in 2021
In this eBook we'll highlight what you, as retailer, need to adress during 2021 to achieve best-in-class CX, make Unified Commerce a reality, make flexible fulfillment work for you and the importance of turning your associates into brand champions.
Measuring influencer ROI in a post-COVID world
In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.
3 topics about CX from PwC's Future of Shopping program
Three topics about Customer Experience from PwC's Future of Shopping program.
How good is your in-store experience?
It seems barely a week goes by without news from across Europe of high street stores closing and retailers suffering - but is this the true reality for the industry?
The different types of customer and what they want from your store
What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.
How CX took centre stage at NRF
Transformation has been a buzzword in retail for a number of years now. The Sitoo team were in New York in January, not just to see the latest trends in the industry and by showing people from around the world new ways of bringing the future of retail to life.
5 överraskande myter om hur vi egentligen vill shoppa
En ny konsumentstudie visar att det som många experter hittills tagit för givet under pågående paradigmskifte i detaljhandeln bara är myter.