We spoke with Sebastian Juul Jensen, CX Manager at Shaping New Tomorrow, to find out how their unique ethos has fuelled their growth.
We’ve collated some of the best tips from some of the most innovative brands, businesses, and retailers working in the industry, right here!
We spoke to Claus Thykjær, Head of Retail at Hummel, to find out more about the secrets of their success and what the future holds for their ambitious brand.
With 36 years experience working in IT, Rod Kilgour understands inside out what retailers need their IT systems to do.
Can we get some love for an Android-powered, mobile-first POS? Flexibility is fundamental in retail right now and that includes being able to choose what platform you use. Whether it’s Android, iOS, or a mixture of both, we’ve got you covered. Check out the huge benefits it brings.
Find out how to tackle three of the biggest retail challenges right now - labor shortages and retention, inefficient retail operations and evolving customer expectations.
Jens Levin, co-founder and CEO of Sitoo, sat down with Bård Kvamme Director of at premium Norwegian outdoor brand, Norrøna, to share their view on how state-of-the-art tech, a best-of-breed mindset, and unlimited flexibility are combining to change the face of retail.
Check out this great interview with LAKRIDS BY BÜLOW’s Michael Ewald Hansen. We dig into the customer experience, unified sales channels and MACH technology.
Booming physical retail, a renewed focus on the role of store associates and the flexibility of next-gen tech …here’s everything 2022 taught us about the current state of retail and what we expect to see in the year ahead.
Dig deeper into hardware flexibility; what it looks like in action, how it can easily be changed in response to seasonal variations, how all devices interact in real time and much more.
Check out this awesome interview with Nudie Jeans’ Matthew Stone. We dig into sustainability, the importance of physical stores, and what the future of retail holds. You’re not going to want to miss this one!
Here are our tips to take your efficiency and customer service up to the next level to ensure you’re sleigh-ing it this holiday season.
We’ve collated some of the best tips from some awesome retailers we’ve spoken to you right here.
Great omnichannel will boost your sales but did you know it will help you do all this too?
What can Good Will Hunting and the Sistine Chapel teach us about physical retail? Quite a lot as it turns out.
Global Operations Manager at Eton Shirts, Nikos Delinikos, shared with us his unique insight into all things retail including how the industry is evolving, where retail is going, and his three tips every retailer needs to hear right now. Check it out!
Retailers who have been able to adapt, evolve and bend have weathered the Covid storm far better than those who remained rigid and set in their ways. In this article, we’ll show you why levelling up your fulfilment capabilities should be a top priority.
Retail is really simple; your customers should get what they want, when they want it, every single time. Here’s the most common types of shoppers and tips on how you can meet their needs.
You need to ask yourself: “Do you give your customers what they want?” If the answer is not a definitive ‘Yes’ then something needs to change and one of the easiest ways of doing this is to have connected multi-channel selling.
Understanding the relationship between footfall & sales with a data-driven approach.
Assisted selling is the perfect way to stand out from your competition, build customer loyalty to generate long-term sales and make sure your customers feel time spent in your store is time well spent.
In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.
There’s one thing that should underpin everything you do as a retailer. Just ask yourself this: “What do your customers really want and what can you do to make sure they get it?”. That's your answer.
Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.
In this eBook we'll highlight what you, as retailer, need to adress during 2021 to achieve best-in-class CX, make Unified Commerce a reality, make flexible fulfillment work for you and the importance of turning your associates into brand champions.
In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.
Three topics about Customer Experience from PwC's Future of Shopping program.
It seems barely a week goes by without news from across Europe of high street stores closing and retailers suffering - but is this the true reality for the industry?
What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.
Transformation has been a buzzword in retail for a number of years now. The Sitoo team were in New York in January, not just to see the latest trends in the industry and by showing people from around the world new ways of bringing the future of retail to life.
En ny konsumentstudie visar att det som många experter hittills tagit för givet under pågående paradigmskifte i detaljhandeln bara är myter.