If you can get the right store associates in the right place, at the right time (and doing the right thing), you’ll increase sales, reduce costs and optimize your business.
Retailers who have been able to adapt, evolve and bend have weathered the Covid storm far better than those who remained rigid and set in their ways. In this article, we’ll show you why levelling up your fulfilment capabilities should be a top priority.
Improve overall alignment between store strategy, plans and operations by constantly monitoring, forecasting and planning various Key Performance Indicators (KPIs) with help of modern business intelligence and planning tools.
Retail is really simple; your customers should get what they want, when they want it, every single time. Here’s the most common types of shoppers and tips on how you can meet their needs.
You need to ask yourself: “Do you give your customers what they want?” If the answer is not a definitive ‘Yes’ then something needs to change and one of the easiest ways of doing this is to have connected multi-channel selling.
Constant change is one of the drivers behind retailers across the globe embracing a new mindset around retail software and IT architecture.
Understanding the relationship between footfall & sales with a data-driven approach.
Assisted selling is the perfect way to stand out from your competition, build customer loyalty to generate long-term sales and make sure your customers feel time spent in your store is time well spent.
It’s time to gaze into the future, here are the five hottest trends we think are going to light up retail in 2022.
Like a phoenix from the flames, 2021 has seen retail rise up from the ashes. Amidst a huge sea change in the industry, here’s what stood out for us
The holiday season is here and retailers around the world are gearing up for their busiest time of the year. Our friends at Klarna have done their best to answer this question with their new report - The State of Smooth: 2021 Holidays Unwrapped.
In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.
Retail Breakfast Club came back with a bang after a year in hiatus due to the events of 2020. Here’s our top takeaways from the 2021 Retail Breakfast Club Stockholm.
Read the four top takeaways from the 2021 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS, which recognizes the retail’s shift to embrace digitalization and technological innovations.
There’s one thing that should underpin everything you do as a retailer. Just ask yourself this: “What do your customers really want and what can you do to make sure they get it?”. That's your answer.
Learn the top 5 reasons why implementing Klarna In-store makes perfect sense to give shoppers an easy and flexible way of paying in your retail store.
The importance of technology in retail has been further emphasised in the findings from a new report which surveyed 100 Directors of Retail from organisations across Europe.
Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.
With more than twenty years experience across the fashion industry, Henning Hausted shared his thoughts and insights into what’s happening in retail right now and what retailers should be doing to stay relevant and successful in the future.
Franchises play a huge role in global retail and continue to go from strength to strength.
Deciding to invest in a new POS and platform is a big decision for any retailer. Whether you’re changing solutions or investing in a cloud-native POS system for the first time, we’ve put together the top questions you should be asking potential vendors.
Jens Levin, CEO and co-found of Sitoo, sat down with Rod Kilgour, CIO at Tiger of Sweden, to share their view on how to assemble the right pieces of the retail puzzle.
Improving in-store technology has fast become a top priority for the industry as retailers across the globe race to get ready for life in a post-pandemic world. This is why more retailers than ever are embracing mobile point of sale (mPOS) technology.
Unified commerce is one of the hottest retail topics on the planet right now and has quickly become a priority for global retailers after the pandemic forced a dramatic acceleration of digitalization within the industry.
Popular opinion would have you believe the events of 2020 have finally delivered the knockout blow to physical retail. The good news is nothing could be further from the truth.
In this eBook we'll highlight what you, as retailer, need to adress during 2021 to achieve best-in-class CX, make Unified Commerce a reality, make flexible fulfillment work for you and the importance of turning your associates into brand champions.
2021 is here and - like every year - retailers around the world are striving to improve efficiency, increase productivity and reduce costs.
Retail has faced an onslaught of challenges which escalated towards the end of the decade and now COVID-19. But now is not the time for panic. It’s the time for action.
Could 2021 be the year of retail transformation? This was the question posed to a group of retail experts in a webinar roundtable discussion we held in partnership with Quinyx, Concrete, and RetailNext.
The holiday season is nearly upon us and, with the right tools and strategies in place, it’s a chance for retailers to end the rollercoaster year of 2020 on a high.
2020 has seen digital transformation in retail accelerate exponentially. Frankly, it’s been a long time coming.
In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.
Retailers around the globe are welcoming customers back as all stores are allowed to reopen after being shuttered for months.
Retail has faced an onslaught of challenges which escalated towards the end of the decade and now COVID-19. In this eBook you'll learn about the biggest challenges retailers are facing and how Unified Commerce can help retailers survive and then thrive.
It’s no secret shopping habits change all the time. Consumer behaviour evolves and adapts. New technology, new ways of shopping, and new wants and needs all combine to shape shopping habits.
CV-19 has presented a unique set of challenges to retailers across the world but, among the turmoil, there’s opportunity.
One of the biggest challenges facing retailers right now is the huge volume of stock, many of them have gathering dust in warehouses and back up their distribution supply chain.
The Renaissance was a fervent period of cultural, artistic, political and economic “rebirth” and inspired a new confidence in the possibilities of human thought and creations after a period of challenging times.
We’re in the midst of the biggest global peace-time crisis and every sector has been hit hard by the spread of Covid-19.
EuroShop is the Retail event of the year in Europe. This year, 2300 exhibitors from 57 nations came to the Messe in Düsseldorf. Did you miss out on EuroShop? No worries. We’ve got you covered with the top three takeaways.
Retailers no longer need to be convinced omnichannel is the path to increased profitability. Let’s face it, omnichannel in it’s different forms has been around for years. So why are countless retailers still getting it wrong?
It's one of our favourite events and a highlight in the retail calendar - this year was no different as NRF 2020 showcased the brightest ideas on the planet that are helping to transform retail and meet the evolving needs of the consumer and how they shop.
In order to be successful - and deliver an exceptional customer experience - one of the most important aspects retailers have to get right is inventory management.
As we step into 2020, retailers the world over face a unique set of challenges. But what do these challenges look like and how are they shaping the future of retail?
The first Retail Breakfast Club of 2020 has taken place in New York as part of NRF - Retail’s Big Show. Don’t worry if you missed out, here’s our top takeaways for you.
Picture this scene...you’re heading to a new store for the first time. You’re excited, it’s a brand you love but you’ve only ever bought or maybe only engaged with them online
Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.
Three topics about Customer Experience from PwC's Future of Shopping program.
Some of retails leading figures from across Europe came together in the heart of London on Thursday, November 7 to discuss the hot-topic of retail’s future.
From the fake news of the retail apocalypse through to making every moment in the customer journey matter, here's what we learnt from our Retail Breakfast Club in Stockholm, October 2019.
It seems barely a week goes by without news from across Europe of high street stores closing and retailers suffering - but is this the true reality for the industry?
What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.
This year’s Future Stores event took place at the end of May at Twickenham Stadium in London. The Sitoo team were there alongside 200+ in-store innovators, openly sharing their practical insights on the dos and don’ts to help retailers achieve the best ROI from their store transformation projects.
Sitoo’s widely respected Retail Breakfast Club has developed a truly international flavour with events in 2019 taking place in New York, and now Oslo. The latest instalment of the event took place at the Felix Conference Centre in Oslo at the end of March.
Transformation has been a buzzword in retail for a number of years now. The Sitoo team were in New York in January, not just to see the latest trends in the industry and by showing people from around the world new ways of bringing the future of retail to life.
The Sitoo team went to New York at the start of January for the NRF Retail’s Big Show. The event gave us chance to, not just to see the latest trends in the industry, but to show people from around the world new ways of bringing the future of retail to life.
Nyckeln till framgång för de flesta varumärken är att utveckla en strategi som omfattar ett enda varumärke som harmoniskt spänner över många kanaler.
En ny konsumentstudie visar att det som många experter hittills tagit för givet under pågående paradigmskifte i detaljhandeln bara är myter.
Startups inom tech flyttar närmare detaljhandeln. Walmart och Nordstrom har under året båda förvärvat teknikfokuserade startups för att flytta fram positionerna - och de är inte ensamma.
Ökad digital närvaro och nytt outletkoncept står skrivet i Åhléns framtidsplaner. Gustaf Öhrn, VD på Åhléns, menar att hela kedjan står inför en brutal förändringsresa som kommer leda varuhuset in en ny era.
Nordens samlade konsumenter handlade under 2017 varor online till ett värde av 209,6 miljarder svenska kronor. Vi fortsätter att inkludera mobilen mer och mer i vår shopping...