Retail Breakfast Club came back with a bang after a year in hiatus due to the events of 2020. Here’s our top takeaways from the 2021 Retail Breakfast Club Stockholm.
There’s one thing that should underpin everything you do as a retailer. Just ask yourself this: “What do your customers really want and what can you do to make sure they get it?”. That's your answer.
Learn the top 5 reasons why implementing Klarna In-store makes perfect sense to give shoppers an easy and flexible way of paying in your retail store.
Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.
2020 has seen digital transformation in retail accelerate exponentially. Frankly, it’s been a long time coming.
In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.
CV-19 has presented a unique set of challenges to retailers across the world but, among the turmoil, there’s opportunity.
We’re in the midst of the biggest global peace-time crisis and every sector has been hit hard by the spread of Covid-19.
EuroShop is the Retail event of the year in Europe. This year, 2300 exhibitors from 57 nations came to the Messe in Düsseldorf. Did you miss out on EuroShop? No worries. We’ve got you covered with the top three takeaways.
Retailers no longer need to be convinced omnichannel is the path to increased profitability. Let’s face it, omnichannel in it’s different forms has been around for years. So why are countless retailers still getting it wrong?
In order to be successful - and deliver an exceptional customer experience - one of the most important aspects retailers have to get right is inventory management.
As we step into 2020, retailers the world over face a unique set of challenges. But what do these challenges look like and how are they shaping the future of retail?
Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.
Three topics about Customer Experience from PwC's Future of Shopping program.
From the fake news of the retail apocalypse through to making every moment in the customer journey matter, here's what we learnt from our Retail Breakfast Club in Stockholm, October 2019.
What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.
Nyckeln till framgång för de flesta varumärken är att utveckla en strategi som omfattar ett enda varumärke som harmoniskt spänner över många kanaler.
En ny konsumentstudie visar att det som många experter hittills tagit för givet under pågående paradigmskifte i detaljhandeln bara är myter.
Startups inom tech flyttar närmare detaljhandeln. Walmart och Nordstrom har under året båda förvärvat teknikfokuserade startups för att flytta fram positionerna - och de är inte ensamma.
Ökad digital närvaro och nytt outletkoncept står skrivet i Åhléns framtidsplaner. Gustaf Öhrn, VD på Åhléns, menar att hela kedjan står inför en brutal förändringsresa som kommer leda varuhuset in en ny era.
Nordens samlade konsumenter handlade under 2017 varor online till ett värde av 209,6 miljarder svenska kronor. Vi fortsätter att inkludera mobilen mer och mer i vår shopping...