Blog Posts & eBooks

Sitoo Flexible fulfilment
Store Operations,

3 reasons why flexible fulfilment is a no brainer for retailers in 2022

Retailers who have been able to adapt, evolve and bend have weathered the Covid storm far better than those who remained rigid and set in their ways. In this article, we’ll show you why levelling up your fulfilment capabilities should be a top priority.

5 shopping personas
CX,

5 shopper personas and what they expect from you

Retail is really simple; your customers should get what they want, when they want it, every single time. Here’s the most common types of shoppers and tips on how you can meet their needs.

Composability - Sitoo
Unified Commerce,

What is composability in 2022?

Constant change is one of the drivers behind retailers across the globe embracing a new mindset around retail software and IT architecture.

Sitoo Assisted Selling
Store Operations,

The key ingredients to achieve successful assisted selling

Assisted selling is the perfect way to stand out from your competition, build customer loyalty to generate long-term sales and make sure your customers feel time spent in your store is time well spent.

Klarna Sitoo
Retail Trends,

Holiday shopping trends from Klarna's State of Smooth report

The holiday season is here and retailers around the world are gearing up for their busiest time of the year. Our friends at Klarna have done their best to answer this question with their new report - The State of Smooth: 2021 Holidays Unwrapped.

CX,

How to ramp up your CX in 2022

In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.

Sitoo Self Checkout
CX,

Turning self-checkout in retail into a reality

Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.

Sitoo POS
Store Operations,

Researching and choosing the best POS system for your business

Deciding to invest in a new POS and platform is a big decision for any retailer. Whether you’re changing solutions or investing in a cloud-native POS system for the first time, we’ve put together the top questions you should be asking potential vendors.

Sitoo mobile pos
Mobility,

10 benefits of a mobile point of sale (mPOS)

Improving in-store technology has fast become a top priority for the industry as retailers across the globe race to get ready for life in a post-pandemic world. This is why more retailers than ever are embracing mobile point of sale (mPOS) technology. 

Unified Commerce,

What's the difference between omnichannel and unified commerce?

Unified commerce is one of the hottest retail topics on the planet right now and has quickly become a priority for global retailers after the pandemic forced a dramatic acceleration of digitalization within the industry.

Store Operations,

How retailers can succeed in 2021

In this eBook we'll highlight what you, as retailer, need to adress during 2021 to achieve best-in-class CX, make Unified Commerce a reality, make flexible fulfillment work for you and the importance of turning your associates into brand champions.

Retail Trends,

Top 5 takeaways from the Retail Expert roundtable

Could 2021 be the year of retail transformation? This was the question posed to a group of retail experts in a webinar roundtable discussion we held in partnership with Quinyx, Concrete, and RetailNext.

Unified Commerce,

Happy Unified Commerce Holidays

The holiday season is nearly upon us and, with the right tools and strategies in place, it’s a chance for retailers to end the rollercoaster year of 2020 on a high.

CX,

Measuring influencer ROI in a post-COVID world

In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.

Unified Commerce,

Unified Commerce & the New Normal

Retail has faced an onslaught of challenges which escalated towards the end of the decade and now COVID-19. In this eBook you'll learn about the biggest challenges retailers are facing and how Unified Commerce can help retailers survive and then thrive.

Inventory,

3 ways to help turn high stock levels into cash

One of the biggest challenges facing retailers right now is the huge volume of stock, many of them have gathering dust in warehouses and back up their distribution supply chain.

Retail Trends,

The Renaissance of Retail, Shaping the Future

The Renaissance was a fervent period of cultural, artistic, political and economic “rebirth” and inspired a new confidence in the possibilities of human thought and creations after a period of challenging times.

Retail Trends,

The top takeaways from the world’s No.1 Retail Trade Fair.

EuroShop is the Retail event of the year in Europe. This year, 2300 exhibitors from 57 nations came to the Messe in Düsseldorf. Did you miss out on EuroShop? No worries. We’ve got you covered with the top three takeaways.

Retail Trends,

Four steps every retailer can take towards retail nirvana

Retailers no longer need to be convinced omnichannel is the path to increased profitability. Let’s face it, omnichannel in it’s different forms has been around for years. So why are countless retailers still getting it wrong?

Retail Trends,

Sitoo at NRF 2020

It's one of our favourite events and a highlight in the retail calendar - this year was no different as NRF 2020 showcased the brightest ideas on the planet that are helping to transform retail and meet the evolving needs of the consumer and how they shop.

Retail Trends,

What does the future of retail look like?

Picture this scene...you’re heading to a new store for the first time. You’re excited, it’s a brand you love but you’ve only ever bought or maybe only engaged with them online

Retail Trends,

The Future of Shopping? It’s Already Here.

Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.

Retail Breakfast Club, Stockholm, October 2019
Retail Trends,

What we learnt at Retail Breakfast Club Stockholm 2019

From the fake news of the retail apocalypse through to making every moment in the customer journey matter, here's what we learnt from our Retail Breakfast Club in Stockholm, October 2019.

CX,

How good is your in-store experience?

It seems barely a week goes by without news from across Europe of high street stores closing and retailers suffering - but is this the true reality for the industry?

5 shopping personas
CX,

The different types of customer and what they want from your store

What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.

Retail Trends,

Three key takeaways from Future Stores

This year’s Future Stores event took place at the end of May at Twickenham Stadium in London. The Sitoo team were there alongside 200+ in-store innovators, openly sharing their practical insights on the dos and don’ts to help retailers achieve the best ROI from their store transformation projects.

Retail Trends,

International flavour for Retail Breakfast Club

Sitoo’s widely respected Retail Breakfast Club has developed a truly international flavour with events in 2019 taking place in New York, and now Oslo. The latest instalment of the event took place at the Felix Conference Centre in Oslo at the end of March.

CX,

How CX took centre stage at NRF

Transformation has been a buzzword in retail for a number of years now. The Sitoo team were in New York in January, not just to see the latest trends in the industry and by showing people from around the world new ways of bringing the future of retail to life.

Retail Trends,

Sitoo in New York during NRF

The Sitoo team went to New York at the start of January for the NRF Retail’s Big Show. The event gave us chance to, not just to see the latest trends in the industry, but to show people from around the world new ways of bringing the future of retail to life.

Retail Trends,

Så förändras handeln genom startup-förvärv

Startups inom tech flyttar närmare detaljhandeln. Walmart och Nordstrom har under året båda förvärvat teknikfokuserade startups för att flytta fram positionerna - och de är inte ensamma.

Unified Commerce,

Så satsar Åhléns på nya koncept

Ökad digital närvaro och nytt outletkoncept står skrivet i Åhléns framtidsplaner. Gustaf Öhrn, VD på Åhléns, menar att hela kedjan står inför en brutal förändringsresa som kommer leda varuhuset in en ny era.