Retailers who have been able to adapt, evolve and bend have weathered the Covid storm far better than those who remained rigid and set in their ways. In this article, we’ll show you why levelling up your fulfilment capabilities should be a top priority.
Retail is really simple; your customers should get what they want, when they want it, every single time. Here’s the most common types of shoppers and tips on how you can meet their needs.
You need to ask yourself: “Do you give your customers what they want?” If the answer is not a definitive ‘Yes’ then something needs to change and one of the easiest ways of doing this is to have connected multi-channel selling.
Understanding the relationship between footfall & sales with a data-driven approach.
Assisted selling is the perfect way to stand out from your competition, build customer loyalty to generate long-term sales and make sure your customers feel time spent in your store is time well spent.
It’s time to gaze into the future, here are the five hottest trends we think are going to light up retail in 2022.
Like a phoenix from the flames, 2021 has seen retail rise up from the ashes. Amidst a huge sea change in the industry, here’s what stood out for us
In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.
Retail Breakfast Club came back with a bang after a year in hiatus due to the events of 2020. Here’s our top takeaways from the 2021 Retail Breakfast Club Stockholm.
Read the four top takeaways from the 2021 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS, which recognizes the retail’s shift to embrace digitalization and technological innovations.
There’s one thing that should underpin everything you do as a retailer. Just ask yourself this: “What do your customers really want and what can you do to make sure they get it?”. That's your answer.
The importance of technology in retail has been further emphasised in the findings from a new report which surveyed 100 Directors of Retail from organisations across Europe.
Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.
Franchises play a huge role in global retail and continue to go from strength to strength.
Deciding to invest in a new POS and platform is a big decision for any retailer. Whether you’re changing solutions or investing in a cloud-native POS system for the first time, we’ve put together the top questions you should be asking potential vendors.
Jens Levin, CEO and co-found of Sitoo, sat down with Rod Kilgour, CIO at Tiger of Sweden, to share their view on how to assemble the right pieces of the retail puzzle.
Popular opinion would have you believe the events of 2020 have finally delivered the knockout blow to physical retail. The good news is nothing could be further from the truth.
In this eBook we'll highlight what you, as retailer, need to adress during 2021 to achieve best-in-class CX, make Unified Commerce a reality, make flexible fulfillment work for you and the importance of turning your associates into brand champions.
Could 2021 be the year of retail transformation? This was the question posed to a group of retail experts in a webinar roundtable discussion we held in partnership with Quinyx, Concrete, and RetailNext.
In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.
Retailers around the globe are welcoming customers back as all stores are allowed to reopen after being shuttered for months.
The first Retail Breakfast Club of 2020 has taken place in New York as part of NRF - Retail’s Big Show. Don’t worry if you missed out, here’s our top takeaways for you.
Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.
Three topics we learnt about Customer Experience from PwC's Future of Shopping program.
From the fake news of the retail apocalypse through to making every moment in the customer journey matter, here's what we learnt from our Retail Breakfast Club in Stockholm, October 2019.
It seems barely a week goes by without news from across Europe of high street stores closing and retailers suffering - but is this the true reality for the industry?
What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.
Sitoo’s widely respected Retail Breakfast Club has developed a truly international flavour with events in 2019 taking place in New York, and now Oslo. The latest instalment of the event took place at the Felix Conference Centre in Oslo at the end of March.
Transformation has been a buzzword in retail for a number of years now. The Sitoo team were in New York in January, not just to see the latest trends in the industry and by showing people from around the world new ways of bringing the future of retail to life.
The Sitoo team went to New York at the start of January for the NRF Retail’s Big Show. The event gave us chance to, not just to see the latest trends in the industry, but to show people from around the world new ways of bringing the future of retail to life.
A single-brand strategy that spans several channels is key to the success of almost any brand. At the heart of this strategy is the realization that brick and mortar often serve as the hub of the brand’s ecosystem, driving sales online and vice versa.