Blog Posts & eBooks

Sitoo Flexible fulfilment
Store Operations,

3 reasons why flexible fulfilment is a no brainer for retailers in 2022

Retailers who have been able to adapt, evolve and bend have weathered the Covid storm far better than those who remained rigid and set in their ways. In this article, we’ll show you why levelling up your fulfilment capabilities should be a top priority.

5 shopping personas
CX,

5 shopper personas and what they expect from you

Retail is really simple; your customers should get what they want, when they want it, every single time. Here’s the most common types of shoppers and tips on how you can meet their needs.

Sitoo Assisted Selling
Store Operations,

The key ingredients to achieve successful assisted selling

Assisted selling is the perfect way to stand out from your competition, build customer loyalty to generate long-term sales and make sure your customers feel time spent in your store is time well spent.

CX,

How to ramp up your CX in 2022

In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.

Sitoo Self Checkout
Store Operations,

Turning self-checkout in retail into a reality

Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.

Sitoo POS
Store Operations,

Researching and choosing the best POS system for your business

Deciding to invest in a new POS and platform is a big decision for any retailer. Whether you’re changing solutions or investing in a cloud-native POS system for the first time, we’ve put together the top questions you should be asking potential vendors.

CX,

How retailers can succeed in 2021

In this eBook we'll highlight what you, as retailer, need to adress during 2021 to achieve best-in-class CX, make Unified Commerce a reality, make flexible fulfillment work for you and the importance of turning your associates into brand champions.

Retail Trends,

Top 5 takeaways from the Retail Expert roundtable

Could 2021 be the year of retail transformation? This was the question posed to a group of retail experts in a webinar roundtable discussion we held in partnership with Quinyx, Concrete, and RetailNext.

CX,

Measuring influencer ROI in a post-COVID world

In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.

CX,

How good is your in-store experience?

It seems barely a week goes by without news from across Europe of high street stores closing and retailers suffering - but is this the true reality for the industry?

5 shopping personas
CX,

5 different types of customers and what they want from your store

What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.

CX,

International flavour for Retail Breakfast Club

Sitoo’s widely respected Retail Breakfast Club has developed a truly international flavour with events in 2019 taking place in New York, and now Oslo. The latest instalment of the event took place at the Felix Conference Centre in Oslo at the end of March.

CX,

How CX took centre stage at NRF

Transformation has been a buzzword in retail for a number of years now. The Sitoo team were in New York in January, not just to see the latest trends in the industry and by showing people from around the world new ways of bringing the future of retail to life.

CX,

Sitoo in New York during NRF

The Sitoo team went to New York at the start of January for the NRF Retail’s Big Show. The event gave us chance to, not just to see the latest trends in the industry, but to show people from around the world new ways of bringing the future of retail to life.