Unified Commerce, 2023-08-22
Top takeaways from MACH Global Research 2023
For the third year in a row, the MACH Alliance surveyed 500 tech leaders from Australia, France, Germany, UK, and the US to understand...
Boost ROI and reduce TCO with MACH enabled Composable Commerce
How Composable Commerce can boost ROI as well as reduce TCO, and how all of this related to MACH technology.
Sebastian at Shaping New Tomorrow - dare to do things differently
We spoke with Sebastian Juul Jensen, CX Manager at Shaping New Tomorrow, to find out how their unique ethos has fuelled their growth.
Top tips for retailers from the best in the business
We’ve collated some of the best tips from some of the most innovative brands, businesses, and retailers working in the industry, right here!
8 ways MACH software is changing the game for retailers
Invest in systems that will make sure you’re ready for what the future brings. Here are the 8 ways MACH-certified software is changing the game for retail.
Putting the play back into retail with Hummel
We spoke to Claus Thykjær, Head of Retail at Hummel, to find out more about the secrets of their success and what the future holds for their ambitious brand.
Security in retail software with Magnus Sparf
Magnus Sparf, joined the team as our Chief Information Security Officer with a view to take our already robust security protocols to the next level.
Why the difference between cloud-based and cloud-native matters in retail
The significant advantages that cloud-native retail software can provide that cloud-based software may not.
Improving customer experience, insights from Rod Kilgour
With 36 years experience working in IT, our new Chief Operating Officer, Rod Kilgour understands inside out what retailers need their IT systems to do.
Industry experts’ insight from Retail Technology Show 2023
RTS 2023 was a blast! We caught up with some of our brilliant friends like Mark Thomson from Zebra Technologies, Dean Frew from SML Group, and Joe Till from OneStock. Here’s their insights and what we learnt from RTS 2023.
Unlocking innovation in retail tech with Jörgen Ingelström
Our Chief Strategist Jörgen Ingelström has been working at the forefront of retail tech for 25 years and he’s seen it all. We caught up with him to get his thoughts on the current state of retail.
3 takeaways you can't afford to miss from Let's Rock Retail
Retail was well and truly rocked with a special event that took place at the Hard Rock Hotel in the heart of Amsterdam, hosted by Sitoo together with OIL, Brink Commerce and Voyado. Here’s our top takeaways and three things we learnt from the event!
Boost shopper satisfaction with best-of-breed software
With a best-of-breed approach, the power is in your hands. This means it’s far easier for you to control your costs and boost your revenue same time.
Richard Brandt on why Sitoo is changing the game for retailers
With over 25 years experience as a leader in sales, Richard Brandt has a wealth of experience in sales and operation development.
3 things we learnt from RBC Gothenburg
At our latest Retail Breakfast Club in Gothenburg, the dream team trio of Jens Levin, Johan Nyrelli and Bård Kvamme, took a dive into CX, adding value and how tech can help retailers change the game. Here’s our top takeaways and three things we learnt from the event!
9 huge benefits of an Android-powered mobile-first POS
Can we get some love for an Android-powered, mobile-first POS? Flexibility is fundamental in retail right now and that includes being able to choose what platform you use. Whether it’s Android, iOS, or a mixture of both, we’ve got you covered. Check out the huge benefits it brings.
3 reasons why flexible fulfilment is a no brainer for retailers in 2023
Retailers who have been able to adapt, evolve and bend have weathered the Covid storm far better than those who remained rigid and set in their ways. In this article, we’ll show you why levelling up your fulfilment capabilities should be a top priority.
Meet the 3 big retail challenges while cutting costs and boosting profit
Find out how to tackle three of the biggest retail challenges right now - labor shortages and retention, inefficient retail operations and evolving customer expectations.
The best-of-breed mindset
Jens Levin, co-founder and CEO of Sitoo, sat down with Bård Kvamme Director of at premium Norwegian outdoor brand, Norrøna, to share their view on how state-of-the-art tech, a best-of-breed mindset, and unlimited flexibility are combining to change the face of retail.
LAKRIDS BY BÜLOW uses MACH technology to create best-in-class CX
Check out this great interview with LAKRIDS BY BÜLOW’s Michael Ewald Hansen. We dig into the customer experience, unified sales channels and MACH technology.
4 retail learnings from 2022
Booming physical retail, a renewed focus on the role of store associates and the flexibility of next-gen tech …here’s everything 2022 taught us about the current state of retail and what we expect to see in the year ahead.
6 takeaways from RBC in New York
As part NRF 2023, we held a special edition of our Retail Breakfast Club with Jack Stratten from Insider Trends where we took a deep dive into the future roles of physical stores and how to turn that future into a reality. Here’s our top takeaways so you can catch on everything you missed!
Retail laid bare with Nudie Jeans' Matthew Stone
Check out this awesome interview with Nudie Jeans’ Matthew Stone. We dig into sustainability, the importance of physical stores, and what the future of retail holds. You’re not going to want to miss this one!
Meet your specific needs with a new level of hardware flexibility
Dig deeper into hardware flexibility; what it looks like in action, how it can easily be changed in response to seasonal variations, how all devices interact in real time and much more.
How to get your stores ready for the peak season
Here are our tips to take your efficiency and customer service up to the next level to ensure you’re sleigh-ing it this holiday season.
What we learnt from Retail Breakfast Club Stockholm 2022
“It’s not clicks and bricks…it’s both forever.” From the enduring importance of physical stores to innovative ways of building customer loyalty, here’s everything we learnt from Retail Breakfast Club Stockholm 2022.
Top tips for retailers from some of the industry's sharpest minds
We’ve collated some of the best tips from some awesome retailers we’ve spoken to you right here.
The biggest benefits of great omnichannel retail
Great omnichannel will boost your sales but did you know it will help you do all this too?
How do your stores stack up to the Sistine Chapel?
What can Good Will Hunting and the Sistine Chapel teach us about physical retail? Quite a lot as it turns out.
4 ways tech can help improve employee retention in retail
When your store associates are given the right tools and empowered by technology, their job satisfaction will be much higher and they are far less likely to quit.
4 things we learnt about the future of retail at EuroCIS 2022
Tomorrow became today at EuroCIS 2022 where we had a booth with Zebra Technologies. Here’s what Europe’s largest retail tech show showed us about the future of the industry.
Retail trendspotting with Nikos Delinikos from Eton Shirts
Global Operations Manager at Eton Shirts, Nikos Delinikos, shared with us his unique insight into all things retail including how the industry is evolving, where retail is going, and his three tips every retailer needs to hear right now. Check it out!
Will a pop-up shop benefit my business?
Before you hop aboard the pop-up band wagon, this article will help you see if pop-up stores are the right fit for you.
4 reasons why your POS and workforce management software should be best friends
If you can get the right store associates in the right place, at the right time (and doing the right thing), you’ll increase sales, reduce costs and optimize your business.
3 in-store metrics retailers should measure to maximize performance
Improve overall alignment between store strategy, plans and operations by constantly monitoring, forecasting and planning various Key Performance Indicators (KPIs) with help of modern business intelligence and planning tools.
5 shopper personas and what they expect from you
Retail is really simple; your customers should get what they want, when they want it, every single time. Here’s the most common types of shoppers and tips on how you can meet their needs.
How to improve CX and increase sales with multi-channel selling and connected retail
You need to ask yourself: “Do you give your customers what they want?” If the answer is not a definitive ‘Yes’ then something needs to change and one of the easiest ways of doing this is to have connected multi-channel selling.
What is composable commerce?
Constant change is one of the drivers behind retailers across the globe embracing a new mindset around retail software and IT architecture.
How to Maximize Sales & Improve CX with Integrated In-Store Data
Understanding the relationship between footfall & sales with a data-driven approach.
The key ingredients to achieve successful assisted selling
Assisted selling is the perfect way to stand out from your competition, build customer loyalty to generate long-term sales and make sure your customers feel time spent in your store is time well spent.
5 trends we expect to light up retail in 2022
It’s time to gaze into the future, here are the five hottest trends we think are going to light up retail in 2022.
3 stand-outs from the lessons we learned about retail in 2021
Like a phoenix from the flames, 2021 has seen retail rise up from the ashes. Amidst a huge sea change in the industry, here’s what stood out for us
Holiday shopping trends from Klarna's State of Smooth report
The holiday season is here and retailers around the world are gearing up for their busiest time of the year. Our friends at Klarna have done their best to answer this question with their new report - The State of Smooth: 2021 Holidays Unwrapped.
How to ramp up your CX
In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.
Three top takeaways from the 2021 Retail Breakfast Club Stockholm
Retail Breakfast Club came back with a bang after a year in hiatus due to the events of 2020. Here’s our top takeaways from the 2021 Retail Breakfast Club Stockholm.
Takeaways from 2021 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS
Read the four top takeaways from the 2021 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS, which recognizes the retail’s shift to embrace digitalization and technological innovations.
Why an integrated approach to software will take your CX to the next level
There’s one thing that should underpin everything you do as a retailer. Just ask yourself this: “What do your customers really want and what can you do to make sure they get it?”. That's your answer.
5 ways Klarna In-store makes sense for your business
Learn the top 5 reasons why implementing Klarna In-store makes perfect sense to give shoppers an easy and flexible way of paying in your retail store.
Key takeaways from the Future Stores 2021 Benchmarking Report
The importance of technology in retail has been further emphasised in the findings from a new report which surveyed 100 Directors of Retail from organisations across Europe.
Turning self-checkout in retail into a reality
Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.
Diving into the details of inventory management to optimize performance and maximize profit
With more than twenty years experience across the fashion industry, Henning Hausted shared his thoughts and insights into what’s happening in retail right now and what retailers should be doing to stay relevant and successful in the future.
How a Unified Commerce Platform can transform the traditional franchise model
Franchises play a huge role in global retail and continue to go from strength to strength.
Researching and choosing the best POS system for your business
Deciding to invest in a new POS and platform is a big decision for any retailer. Whether you’re changing solutions or investing in a cloud-native POS system for the first time, we’ve put together the top questions you should be asking potential vendors.
How building the perfect retail puzzle transformed Tiger of Sweden
Jens Levin, CEO and co-found of Sitoo, sat down with Rod Kilgour, CIO at Tiger of Sweden, to share their view on how to assemble the right pieces of the retail puzzle.
10 benefits of a mobile point of sale (mPOS)
Improving in-store technology has fast become a top priority for the industry as retailers across the globe race to get ready for life in a post-pandemic world. This is why more retailers than ever are embracing mobile point of sale (mPOS) technology.
What's the difference between omnichannel and unified commerce?
Unified commerce is one of the hottest retail topics on the planet right now and has quickly become a priority for global retailers after the pandemic forced a dramatic acceleration of digitalization within the industry.
3 ways to make physical retail successful and grow your business in 2021
Popular opinion would have you believe the events of 2020 have finally delivered the knockout blow to physical retail. The good news is nothing could be further from the truth.
How retailers can succeed in 2021
In this eBook we'll highlight what you, as retailer, need to adress during 2021 to achieve best-in-class CX, make Unified Commerce a reality, make flexible fulfillment work for you and the importance of turning your associates into brand champions.
Real time inventory management with a unified commerce platform
2021 is here and - like every year - retailers around the world are striving to improve efficiency, increase productivity and reduce costs.
Why embracing Unified Commerce is essential for retail success in a post-COVID-19 world
Retail has faced an onslaught of challenges which escalated towards the end of the decade and now COVID-19. But now is not the time for panic. It’s the time for action.
Top 5 takeaways from the Retail Expert roundtable
Could 2021 be the year of retail transformation? This was the question posed to a group of retail experts in a webinar roundtable discussion we held in partnership with Quinyx, Concrete, and RetailNext.
Happy Unified Commerce Holidays
The holiday season is nearly upon us and, with the right tools and strategies in place, it’s a chance for retailers to end the rollercoaster year of 2020 on a high.
3 essentials every retailer must have to build trust with better tech
2020 has seen digital transformation in retail accelerate exponentially. Frankly, it’s been a long time coming.
Measuring influencer ROI in a post-COVID world
In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.
The Five Key Capabilities Retailers Must Possess post COVID
Retailers around the globe are welcoming customers back as all stores are allowed to reopen after being shuttered for months.
Unified Commerce & the New Normal
Retail has faced an onslaught of challenges which escalated towards the end of the decade and now COVID-19. In this eBook you'll learn about the biggest challenges retailers are facing and how Unified Commerce can help retailers survive and then thrive.
How to adapt to new shopping behaviours in a post-COVID-19 world
It’s no secret shopping habits change all the time. Consumer behaviour evolves and adapts. New technology, new ways of shopping, and new wants and needs all combine to shape shopping habits.
4 ways to empower your associates by embracing digital transformation
CV-19 has presented a unique set of challenges to retailers across the world but, among the turmoil, there’s opportunity.
3 ways to help turn high stock levels into cash
One of the biggest challenges facing retailers right now is the huge volume of stock, many of them have gathering dust in warehouses and back up their distribution supply chain.
The Renaissance of Retail, Shaping the Future
The Renaissance was a fervent period of cultural, artistic, political and economic “rebirth” and inspired a new confidence in the possibilities of human thought and creations after a period of challenging times.
3 things retailers can do to survive Covid-19
We’re in the midst of the biggest global peace-time crisis and every sector has been hit hard by the spread of Covid-19.
The top takeaways from the world’s No.1 Retail Trade Fair.
EuroShop is the Retail event of the year in Europe. This year, 2300 exhibitors from 57 nations came to the Messe in Düsseldorf. Did you miss out on EuroShop? No worries. We’ve got you covered with the top three takeaways.
Four steps every retailer can take towards retail nirvana
Retailers no longer need to be convinced omnichannel is the path to increased profitability. Let’s face it, omnichannel in it’s different forms has been around for years. So why are countless retailers still getting it wrong?
Sitoo at NRF 2020
It's one of our favourite events and a highlight in the retail calendar - this year was no different as NRF 2020 showcased the brightest ideas on the planet that are helping to transform retail and meet the evolving needs of the consumer and how they shop.
5 ways real-time data can transform your inventory management and customer experience
In order to be successful - and deliver an exceptional customer experience - one of the most important aspects retailers have to get right is inventory management.
The biggest challenges facing retailers in 2020 and beyond
As we step into 2020, retailers the world over face a unique set of challenges. But what do these challenges look like and how are they shaping the future of retail?
The top takeaways from New York's Retail Breakfast Club
The first Retail Breakfast Club of 2020 has taken place in New York as part of NRF - Retail’s Big Show. Don’t worry if you missed out, here’s our top takeaways for you.
What does the future of retail look like?
Picture this scene...you’re heading to a new store for the first time. You’re excited, it’s a brand you love but you’ve only ever bought or maybe only engaged with them online
The Future of Shopping? It’s Already Here.
Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.
3 topics about CX from PwC's Future of Shopping program
Three topics we learnt about Customer Experience from PwC's Future of Shopping program.
Retail’s future takes centre stage at the Swedish Ambassador’s Residence
Some of retails leading figures from across Europe came together in the heart of London on Thursday, November 7 to discuss the hot-topic of retail’s future.
What we learnt at Retail Breakfast Club Stockholm 2019
From the fake news of the retail apocalypse through to making every moment in the customer journey matter, here's what we learnt from our Retail Breakfast Club in Stockholm, October 2019.
How good is your in-store experience?
It seems barely a week goes by without news from across Europe of high street stores closing and retailers suffering - but is this the true reality for the industry?
5 different types of customers and what they want from your store
What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.
Three key takeaways from Future Stores
This year’s Future Stores event took place at the end of May at Twickenham Stadium in London. The Sitoo team were there alongside 200+ in-store innovators, openly sharing their practical insights on the dos and dont's to help retailers achieve the best ROI from their store transformation projects.
International flavour for Retail Breakfast Club
Sitoo’s widely respected Retail Breakfast Club has developed a truly international flavour with events in 2019 taking place in New York, and now Oslo. The latest instalment of the event took place at the Felix Conference Centre in Oslo at the end of March.
How CX took centre stage at NRF
Transformation has been a buzzword in retail for a number of years now. The Sitoo team were in New York in January, not just to see the latest trends in the industry and by showing people from around the world new ways of bringing the future of retail to life.
Sitoo in New York during NRF
The Sitoo team went to New York at the start of January for the NRF Retail’s Big Show. The event gave us chance to, not just to see the latest trends in the industry, but to show people from around the world new ways of bringing the future of retail to life.
The Halo Effect – the link between digital and brick and mortar retail
A single-brand strategy that spans several channels is key to the success of almost any brand. At the heart of this strategy is the realization that brick and mortar often serve as the hub of the brand’s ecosystem, driving sales online and vice versa.