Unify all your stores and online sales channels in real time

The cloud-native Unified Commerce Platform puts the power in your hands to provide customers with a seamless experience and at the same time optimize your retail business.

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The Unified Commerce Platform that puts you in control

You get the agility and resilience to keep up with changing shopping behavior and the fast advancement of technology. The flexibility of the Sitoo platform allows you to take into account your current tech stack, while you control your own path towards Unified Commerce.

Easy integration with any solution

With easy-to-use APIs, many pre-built integrations, and clear documentation, the platform is built for fast, flexible, and seamless integration with other retail systems.

Cloud-native scalability

The platform automatically scales up, down, and sideways in response to a changing number of stores, POS clients, SKUs, transaction volumes, and new markets.

Future-proof flexibility

The flexible MACH architecture gives you the freedom to experiment. And continuous development and updates available for all users ensure you always run the latest technology.

What your customers want. And what your retail operations need.

Unified real-time data across all your backend and frontend touchpoints not only benefits your customers, it also makes your retail operations more efficient.

Unified inventory

Gain full control of your stock with a single real-time view of your entire inventory. Give customers what they want while maximizing stock availability and minimizing excess inventory.

Omnichannel fulfillment

Provide true Endless Aisle everywhere and never miss a sale. With real-time access to all in-store, online, and elsewhere inventory you can sell and deliver everything from anywhere.

Omni orders

Enable seamless omnichannel customer experiences and make life easy for store associates with access to cross-channel orders and trackable order status across all touch points.

Unified Payments

Validate cross-channel payments, handle online returns easily and confidently, simplify bookkeeping, and prevent fraud. If you’re interested in the next level of unified payments then contact us to learn about Sitoo Payments.

Unified customer data

Connect with customers in a personal and relevant way with a 360° view of their interactions with your brand. Easily integrate a loyalty solution through pre-built integrations or easy-to-use APIs. 

Unified product information

Access all the information you need to exceed your customers' expectations with real-time synchronization of product information like images, prices, campaigns, and stock.

EASY TO INTEGRATE

Easy to integrate with your existing tech stack

With an API-first approach, Sitoo is built for easy integration with other solutions. Our MACH-certified technology gives you the flexibility to make Sitoo a central part of your current solution landscape and the freedom to keep developing in a direction that harmonizes with your retail strategy.

Composable architecture

Choose what to use with composable architecture

Our solution is modular and consists of a wide range of features and functionality. Depending on your current retail systems and your unified retail strategy, you have the freedom to select the components that match your need.

We have an acronym for every fulfillment possibility you can think of

Give customers what they want and enable easy returns by making your stores the hub of your unified commerce offering.

BISCOS

Buy in-store, collect in other store

RIAS

Reserve in another store

BISSOS

Buy in-store, ship from other store

BISSC

Buy in-store, ship from the central

BOPIS

Buy online, pick up in-store

ROBIS

Reserve online, buy in-store

BOSS

Buy online, ship to store

BIMSS

Buy in marketplace, ship from store

BISROS

Buy in-store, return in another store

BORIS

Buy online, return in-store

BIORIS

Buy in outlet, return in-store

BIMRIS

Buy in marketplace, return in-store

DYNAMIC SCALABILITY

Easy to scale up down and sideways

The platform scales dynamically depending on your use. You'll have an additional POS up and running in minutes and it's easy to set up a pop-up store or bring a POS to an event. All Points of Sale interact in real time and can share printers and card readers.

Campaign engine

The powerful and flexible campaign engine

Enables you to manage rewards, use influencer codes, and create any kind of campaign type. Make them central or local, and use a loyalty solution for personalization. A built-in best deal algorithm helps your store associates give your customers the best possible offering.

Unified customer data

Trust your insights with unified data

Make business decisions based on data by pulling real-time data via the Sitoo API. And to help boost teamwork and individual performance, you can set up customized dashboards for your sales associates.

Franchise

The Omni Franchise Engine

Enables franchises to handle different legal entities within a single environment. Franchised stores can retain their autonomy with local adjustments, while being able to benefit from centralized systems and a unified brand approach.

Use the same solution in all your markets

Sitoo is compliant in 40+ countries, adapted to local languages, currencies, ways of working and payment methods. The platform is trusted by retailers in Europe, Asia, Australia and North America. Constantly expanding across the globe.

Find out why Sitoo is a game-changer

Book a demo and we’ll show you.

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