CX, 2022-06-02
Retail trendspotting with Nikos Delinikos from Eton Shirts
The retail rollercoaster is moving at breakspeed as the industry continues to transform and evolve at record pace. With so many different things happening...
4 reasons why your POS and workforce management software should be best friends
If you can get the right store associates in the right place, at the right time (and doing the right thing), you’ll increase sales, reduce costs and optimize your business.
3 reasons why flexible fulfilment is a no brainer for retailers in 2022
Retailers who have been able to adapt, evolve and bend have weathered the Covid storm far better than those who remained rigid and set in their ways. In this article, we’ll show you why levelling up your fulfilment capabilities should be a top priority.
3 in-store metrics retailers should measure to maximize performance
Improve overall alignment between store strategy, plans and operations by constantly monitoring, forecasting and planning various Key Performance Indicators (KPIs) with help of modern business intelligence and planning tools.
5 shopper personas and what they expect from you
Retail is really simple; your customers should get what they want, when they want it, every single time. Here’s the most common types of shoppers and tips on how you can meet their needs.
How to improve CX and increase sales with multi-channel selling and connected retail
You need to ask yourself: “Do you give your customers what they want?” If the answer is not a definitive ‘Yes’ then something needs to change and one of the easiest ways of doing this is to have connected multi-channel selling.
What is composability in 2022?
Constant change is one of the drivers behind retailers across the globe embracing a new mindset around retail software and IT architecture.
How to Maximize Sales & Improve CX with Integrated In-Store Data
Understanding the relationship between footfall & sales with a data-driven approach.
The key ingredients to achieve successful assisted selling
Assisted selling is the perfect way to stand out from your competition, build customer loyalty to generate long-term sales and make sure your customers feel time spent in your store is time well spent.
5 trends we expect to light up retail in 2022
It’s time to gaze into the future, here are the five hottest trends we think are going to light up retail in 2022.
3 stand-outs from the lessons we learned about retail in 2021
Like a phoenix from the flames, 2021 has seen retail rise up from the ashes. Amidst a huge sea change in the industry, here’s what stood out for us
Holiday shopping trends from Klarna's State of Smooth report
The holiday season is here and retailers around the world are gearing up for their busiest time of the year. Our friends at Klarna have done their best to answer this question with their new report - The State of Smooth: 2021 Holidays Unwrapped.
How to ramp up your CX in 2022
In this ebook you’ll learn why you should change your mindset to retail software and customization. What SPIs are and how they make it possible to customize a SaaS solution without disrupting the code base.
Three top takeaways from the 2021 Retail Breakfast Club Stockholm
Retail Breakfast Club came back with a bang after a year in hiatus due to the events of 2020. Here’s our top takeaways from the 2021 Retail Breakfast Club Stockholm.
Takeaways from 2021 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS
Read the four top takeaways from the 2021 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS, which recognizes the retail’s shift to embrace digitalization and technological innovations.
Why an integrated approach to software will take your CX to the next level
There’s one thing that should underpin everything you do as a retailer. Just ask yourself this: “What do your customers really want and what can you do to make sure they get it?”. That's your answer.
5 ways Klarna In-store makes sense for your business
Learn the top 5 reasons why implementing Klarna In-store makes perfect sense to give shoppers an easy and flexible way of paying in your retail store.
Key takeaways from the Future Stores 2021 Benchmarking Report
The importance of technology in retail has been further emphasised in the findings from a new report which surveyed 100 Directors of Retail from organisations across Europe.
Turning self-checkout in retail into a reality
Self-checkout in retail is easier to implement than many people think. In this article we'll dig into what's required for self-checkout to work, and the benefits retailers have seen from implementing self-checkout.
Diving into the details of inventory management to optimize performance and maximize profit
With more than twenty years experience across the fashion industry, Henning Hausted shared his thoughts and insights into what’s happening in retail right now and what retailers should be doing to stay relevant and successful in the future.
How a Unified Commerce Platform can transform the traditional franchise model
Franchises play a huge role in global retail and continue to go from strength to strength.
Researching and choosing the best POS system for your business
Deciding to invest in a new POS and platform is a big decision for any retailer. Whether you’re changing solutions or investing in a cloud-native POS system for the first time, we’ve put together the top questions you should be asking potential vendors.
How building the perfect retail puzzle transformed Tiger of Sweden
Jens Levin, CEO and co-found of Sitoo, sat down with Rod Kilgour, CIO at Tiger of Sweden, to share their view on how to assemble the right pieces of the retail puzzle.
10 benefits of a mobile point of sale (mPOS)
Improving in-store technology has fast become a top priority for the industry as retailers across the globe race to get ready for life in a post-pandemic world. This is why more retailers than ever are embracing mobile point of sale (mPOS) technology.
What's the difference between omnichannel and unified commerce?
Unified commerce is one of the hottest retail topics on the planet right now and has quickly become a priority for global retailers after the pandemic forced a dramatic acceleration of digitalization within the industry.
3 ways to make physical retail successful and grow your business in 2021
Popular opinion would have you believe the events of 2020 have finally delivered the knockout blow to physical retail. The good news is nothing could be further from the truth.
How retailers can succeed in 2021
In this eBook we'll highlight what you, as retailer, need to adress during 2021 to achieve best-in-class CX, make Unified Commerce a reality, make flexible fulfillment work for you and the importance of turning your associates into brand champions.
Transforming inventory management with a unified commerce platform
2021 is here and - like every year - retailers around the world are striving to improve efficiency, increase productivity and reduce costs.
Why embracing Unified Commerce is essential for retail success in a post-COVID-19 world
Retail has faced an onslaught of challenges which escalated towards the end of the decade and now COVID-19. But now is not the time for panic. It’s the time for action.
Top 5 takeaways from the Retail Expert roundtable
Could 2021 be the year of retail transformation? This was the question posed to a group of retail experts in a webinar roundtable discussion we held in partnership with Quinyx, Concrete, and RetailNext.
Happy Unified Commerce Holidays
The holiday season is nearly upon us and, with the right tools and strategies in place, it’s a chance for retailers to end the rollercoaster year of 2020 on a high.
3 essentials every retailer must have to build trust with better tech
2020 has seen digital transformation in retail accelerate exponentially. Frankly, it’s been a long time coming.
Measuring influencer ROI in a post-COVID world
In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.
The Five Key Capabilities Retailers Must Possess post COVID
Retailers around the globe are welcoming customers back as all stores are allowed to reopen after being shuttered for months.
Unified Commerce & the New Normal
Retail has faced an onslaught of challenges which escalated towards the end of the decade and now COVID-19. In this eBook you'll learn about the biggest challenges retailers are facing and how Unified Commerce can help retailers survive and then thrive.
How to adapt to new shopping behaviours in a post-COVID-19 world
It’s no secret shopping habits change all the time. Consumer behaviour evolves and adapts. New technology, new ways of shopping, and new wants and needs all combine to shape shopping habits.
4 ways to empower your associates by embracing digital transformation
CV-19 has presented a unique set of challenges to retailers across the world but, among the turmoil, there’s opportunity.
3 ways to help turn high stock levels into cash
One of the biggest challenges facing retailers right now is the huge volume of stock, many of them have gathering dust in warehouses and back up their distribution supply chain.
The Renaissance of Retail, Shaping the Future
The Renaissance was a fervent period of cultural, artistic, political and economic “rebirth” and inspired a new confidence in the possibilities of human thought and creations after a period of challenging times.
3 things retailers can do to survive Covid-19
We’re in the midst of the biggest global peace-time crisis and every sector has been hit hard by the spread of Covid-19.
The top takeaways from the world’s No.1 Retail Trade Fair.
EuroShop is the Retail event of the year in Europe. This year, 2300 exhibitors from 57 nations came to the Messe in Düsseldorf. Did you miss out on EuroShop? No worries. We’ve got you covered with the top three takeaways.
Four steps every retailer can take towards retail nirvana
Retailers no longer need to be convinced omnichannel is the path to increased profitability. Let’s face it, omnichannel in it’s different forms has been around for years. So why are countless retailers still getting it wrong?
5 ways real-time data can transform your inventory management and customer experience
In order to be successful - and deliver an exceptional customer experience - one of the most important aspects retailers have to get right is inventory management.
Sitoo at NRF 2020
It's one of our favourite events and a highlight in the retail calendar - this year was no different as NRF 2020 showcased the brightest ideas on the planet that are helping to transform retail and meet the evolving needs of the consumer and how they shop.
The biggest challenges facing retailers in 2020 and beyond
As we step into 2020, retailers the world over face a unique set of challenges. But what do these challenges look like and how are they shaping the future of retail?