London, 2021-02-09
3 ways to make physical retail successful and grow your business in 2021
Popular opinion would have you believe the events of 2020 have finally delivered the knockout blow to physical retail. Lockdown measures in countries across the world saw many stores forced...
The Future of Shopping? It’s Already Here.
Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.
3 topics about CX from PwC's Future of Shopping program
Three topics we learnt about Customer Experience from PwC's Future of Shopping program.