Must-read
Stockholm, 2020-02-19
Four steps every retailer can take towards retail nirvana
Retailers no longer need to be convinced omnichannel is the path to increased profitability. Let’s face it, omnichannel in it’s different forms has been around for years. So why are...
The Future of Shopping? It’s Already Here.
Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.
3 topics about CX from PwC's Future of Shopping program
Three topics we learnt about Customer Experience from PwC's Future of Shopping program.