Retail, 2020-01-21
The biggest challenges facing retailers in 2020 and beyond
We stand at the dawn decade and - if the last 10 years were anything to go by - we can guarantee retail will continue to evolve, develop and change...
The Future of Shopping? It’s Already Here.
Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.
3 topics about CX from PwC's Future of Shopping program
Three topics we learnt about Customer Experience from PwC's Future of Shopping program.