Unified commerce is one of the hottest retail topics on the planet right now and has quickly become a priority for global retailers after the pandemic forced a dramatic acceleration of digitalization within the industry.
Popular opinion would have you believe the events of 2020 have finally delivered the knockout blow to physical retail. The good news is nothing could be further from the truth.
2021 is here and - like every year - retailers around the world are striving to improve efficiency, increase productivity and reduce costs.
Could 2021 be the year of retail transformation? This was the question posed to a group of retail experts in a webinar roundtable discussion we held in partnership with Quinyx, Concrete, and RetailNext.
The holiday season is nearly upon us and, with the right tools and strategies in place, it’s a chance for retailers to end the rollercoaster year of 2020 on a high.
2020 has seen digital transformation in retail accelerate exponentially. Frankly, it’s been a long time coming.
In times of uncertainty, we tend to turn to the familiar. Influencers speak for consumers and, in turn, consumers turn to influencers for guidance, reassurance, help, inspiration, and everything in between.
Retailers around the globe are welcoming customers back as all stores are allowed to reopen after being shuttered for months.
It’s no secret shopping habits change all the time. Consumer behaviour evolves and adapts. New technology, new ways of shopping, and new wants and needs all combine to shape shopping habits.
CV-19 has presented a unique set of challenges to retailers across the world but, among the turmoil, there’s opportunity.
One of the biggest challenges facing retailers right now is the huge volume of stock, many of them have gathering dust in warehouses and back up their distribution supply chain.
The Renaissance was a fervent period of cultural, artistic, political and economic “rebirth” and inspired a new confidence in the possibilities of human thought and creations after a period of challenging times.
We’re in the midst of the biggest global peace-time crisis and every sector has been hit hard by the spread of Covid-19.
EuroShop is the Retail event of the year in Europe. This year, 2300 exhibitors from 57 nations came to the Messe in Düsseldorf. Did you miss out on EuroShop? No worries. We’ve got you covered with the top three takeaways.
Retailers no longer need to be convinced omnichannel is the path to increased profitability. Let’s face it, omnichannel in it’s different forms has been around for years. So why are countless retailers still getting it wrong?
It's one of our favourite events and a highlight in the retail calendar - this year was no different as NRF 2020 showcased the brightest ideas on the planet that are helping to transform retail and meet the evolving needs of the consumer and how they shop.
In order to be successful - and deliver an exceptional customer experience - one of the most important aspects retailers have to get right is inventory management.
As we step into 2020, retailers the world over face a unique set of challenges. But what do these challenges look like and how are they shaping the future of retail?
The first Retail Breakfast Club of 2020 has taken place in New York as part of NRF - Retail’s Big Show. Don’t worry if you missed out, here’s our top takeaways for you.
Picture this scene...you’re heading to a new store for the first time. You’re excited, it’s a brand you love but you’ve only ever bought or maybe only engaged with them online
Today, the customer experience never stops. With multiple touchpoints, online and offline, you have to be able to offer a seamless, customized experience.
Three topics we learnt about Customer Experience from PwC's Future of Shopping program.
Some of retails leading figures from across Europe came together in the heart of London on Thursday, November 7 to discuss the hot-topic of retail’s future.
From the fake news of the retail apocalypse through to making every moment in the customer journey matter, here's what we learnt from our Retail Breakfast Club in Stockholm, October 2019.
It seems barely a week goes by without news from across Europe of high street stores closing and retailers suffering - but is this the true reality for the industry?
What do customers want? It’s a simple question but one your business is likely asking over and over again. Because, let’s face it, there are certain things customers want in 2019 that simply didn’t exist a decade ago. Here’s who they are, want they expect and how you can give it to them.
This year’s Future Stores event took place at the end of May at Twickenham Stadium in London. The Sitoo team were there alongside 200+ in-store innovators, openly sharing their practical insights on the dos and dont's to help retailers achieve the best ROI from their store transformation projects.
Sitoo’s widely respected Retail Breakfast Club has developed a truly international flavour with events in 2019 taking place in New York, and now Oslo. The latest instalment of the event took place at the Felix Conference Centre in Oslo at the end of March.
Transformation has been a buzzword in retail for a number of years now. The Sitoo team were in New York in January, not just to see the latest trends in the industry and by showing people from around the world new ways of bringing the future of retail to life.
The Sitoo team went to New York at the start of January for the NRF Retail’s Big Show. The event gave us chance to, not just to see the latest trends in the industry, but to show people from around the world new ways of bringing the future of retail to life.
A single-brand strategy that spans several channels is key to the success of almost any brand. At the heart of this strategy is the realization that brick and mortar often serve as the hub of the brand’s ecosystem, driving sales online and vice versa.